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Tuesday, November 28, 2023

Customers Report Overbilling after Utility Installs “Smart” Water Meters

Customers Report Overbilling after Utility Installs “Smart” Water Meters

By B.N. Frank

Opposition to costly, privacy-invasive, and hazardous utility “smart” meters – electric, gas, and water – has been worldwide since they started being deployed.  Experts continue to prove that these horrible devices aren’t accurate, essential for “energy efficiency”, or safe (see 1, 2, 3, 4, 5).  Nevertheless, utility companies continue to install them leading to more problems and of course, more complaints.

From KXAN:

Austin Water leader responds to KXAN Investigation over customers’ smart meter complaints

by: Mike Rush

AUSTIN (KXAN) – Following a KXAN investigation in September showing customers’ concerns of suspected overbilling with Austin Water’s new smart meters, the director of Austin Water is defending the digital meters’ accuracy and how the agency collects and responds to complaints.

Customers complain of suspected inaccuracies with Austin Water’s new smart meters 

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